DISCLAIMER

This site is not intended to provide and does not constitute medical, legal, or other professional advice.  The information contained on our website, services and/or products is for educational and informational purposes only and is made available to you as tools to support your own wellbeing. We can not and do not guarantee you will attain a particular result by using our service, and you accept the risk that individuals can and will experience different results. We are not medical health practitioners. The content we provide is designed to support, not replace, medical or psychiatric treatment. Please seek professional care if you believe you may have a mental illness or reach out for crisis support here.

WEBSITE TERMS AND CONDITIONS

While care and consideration has been taken in the creation of the material on this website, we do not warrant, represent or guarantee that the material published on this website is in all respects accurate, complete and current. To the extent permitted by law, we exclude any liability, including any liability for negligence, for any loss or damage arising from reliance on material on this website.

Linking to this website is permitted provided that the links are clearly acknowledged.

The Wellbeing Collective is not responsible for the content of any third-party website to which links are provided from this website. Any links to websites are provided for your information and convenience only. The Wellbeing Collective does not endorse or control these websites, and cannot guarantee that material on those sites is in all respects accurate, complete and current.

Workshop Terms and Conditions

Subject to all the terms and conditions of this Agreement, The Wellbeing Collective will allow you to attend the Workshop and provide you with resources to support your learning and self-development as outlined on the website.

In the event that you are unable to attend a Workshop you may nominate another person to attend in your place, provided that The Wellbeing Collective is informed of the identity of any such attendee no less than 24 hours prior to the relevant Workshop date.

Tickets may be cancelled by the ticket holder no less than one week prior to the relevant Workshop date.

Tickets cancelled prior to this date will be fully refunded 5 working days after the relevant workshop is completed.

Tickets cancelled less than one week before the relevant workshop date cannot be refunded. Once the workshop has begun, no refunds or credits will be given.

The Wellbeing Collective cannot guarantee and does not promise any specific results from attendance at any Workshop.

The Wellbeing Collective has sole and exclusive ownership of all right, title, and content associated with all Workshops including all copyright and any other intellectual property rights therein.

The Wellbeing Collective reserves the right to use any feedback collected in relation to the Workshops for promotional purposes.

Fees are payable at the point of purchase online.

In the event that the full Fee, as appropriate, is not received prior to the Workshop commencing, The Wellbeing Collective will deny you access to the Workshop.

The Wellbeing Collective shall be entitled to cancel any Workshop and terminate this agreement by notice to you at any time.

The Wellbeing Collective does not represent or warrant that: (i) the provision of the Workshop(s) will be timely, uninterrupted or error-free, (ii) the Workshops will meet your requirements or expectations, (iii) errors or defects will be corrected. The Workshops are provided to you strictly on an “as is” basis. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law.

The Wellbeing Collective shall not be liable for any special, indirect, incidental or consequential damages, including but not limited to loss of profits, goodwill, business or business benefit, or the cost of procurement of substitute products or services by you arising from:

(a) cancellation of a Workshop;

(b) attendance at a Workshop;

(c) alteration of the times, dates, itineraries or speakers of any Workshop; or

(d) any delay or failure to provide a Workshop that is due to third parties

even if advised by you or any other party of the possibility of such damages.

You shall not reassign tickets without prior notification to and approval by The Wellbeing Collective.

Neither party will be liable for any loss or damages arising from delays resulting from circumstances beyond the reasonable control of such party, provided that the nonperforming party uses reasonable efforts to avoid or remove such causes of nonperformance and continues performance hereunder with reasonable dispatch whenever such causes are removed.

Nothing in this Agreement shall give, directly or indirectly, any third party any enforceable benefit or any right of action against The Wellbeing Collective, and such third parties shall not be entitled to enforce any term of this Agreement against The Wellbeing Collective.

SPEAKER BOOKING TERMS AND CONDITIONS

A non-refundable deposit of 50% of the total delivery fee is required to secure your booking. The date and service requested is not secured until deposit funds are cleared.

Payment of remaining monies will be made once the Speaking Event has taken place, to be received within 7 days. 
 

COACHING TERMS AND CONDITIONS

The Wellbeing Collective will allow you to attend Coaching Sessions and provide you with resources to support your learning and self-development as outlined on this website.

In the event that you are unable to attend a coaching session, The Wellbeing Collective requires notification no less than 24 hours prior to the relevant session in order to reschedule at no cost. Notification of cancellation less than 24 hours before an appointment will require the session cost to be paid in full.

DIGITAL PRODUCT AND E-COURSE TERMS AND CONDITIONS

When engaging with our digital products (“Products”), we ask that our customers maintain reasonable measures to ensure that only they have access to paid digital resources and e-Course content. This includes taking reasonable steps to protect your downloaded products, passwords or access to e-Course content. You are not permitted to share access to your digital content with others.

Upon payment, we hereby grant you a licence to use the purchased Product. This licence is limited, revocable, non-exclusive, non-sublicensable and non-transferable, and is subject to the rights and obligations granted under these Terms.

This licence is personal to you and cannot be shared or exchanged with others.

You shall not copy, modify, transmit, reproduce, download, distribute or in any way exploit the Products or any other copyrighted materials provided other than for your own personal, non-commercial use. We may suspend or cancel your access immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions. Any other purpose is expressly prohibited under these terms. You shall also not permit anyone else to copy, use, modify, transmit, distribute or in any way exploit the Products or any other copyrighted materials.

You may not reproduce any part of our work, communicate or share any of the content on this website, including digital files, video or audio downloads, without the permission of the copyright owner. If you do not have permission, you are violating the owners copyright.

E: hello@thewellbeingcollective.com to seek the owner’s permission before re-using any content from this website.

Refunds cannot be made for immediately downloadable digital items. Cancellation and refunds are available for e-Course customers within 7 days of starting the course. If you need to request a refund for whatever reason, please contact hello@thewellbeingcollective.com.

PRIVACY POLICY 

At The Wellbeing Collective, we respect and protect the privacy of our clients and those who visit our website. This Privacy Policy explains how we collect and use information for our services, including wellbeing education, promotions, informational newsletters and other offers we provide. By using any services provided by The Wellbeing Collective, you indicate that you agree to the collection and use of your information by The Wellbeing Collective as outlined in this Privacy Policy.

Why We Collect Information

The Wellbeing Collective collects information to improve the services we provide and to present you with information and services that will interest you. We also use your information to measure our success and performance. For example, analytics gives us an idea of the number of visitors we attract and how they navigate our websites.

Use of Personal Information

Unless you voluntarily provide personal information for a specific purpose, we do not collect personal information from you. We will never combine any personal information about a user of our site with any analytic information we collect about that user. If you choose to provide personal information during registration or when using our services, we use your personal information to provide you with the particular products or services that you request.

If your personal information changes or if you wish us to delete it from our records, you may correct, update or delete your information by emailing our Customer Support at hello@thewellbeingcollective.com.

The Wellbeing Collective will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. However, we may transfer personal information in the case of a sale or merger of The Wellbeing Collective.

We may also share your personal information, such as your email address etc., with our technical consultants, third party auditors and other third parties who make our site available, enhance its functionality or provide associated services and/or who deal with you in processing your orders and/or delivering content, products, services, gifts and prizes.

These third parties are not allowed to use personal information except for the purposes of providing the applicable services. In addition, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website. Our site and services are maintained in Australia. By using the site and/or services, you authorize the export of personal information to Australia and its storage and use as specified in this policy.

Other Information We Collect and Use

We may collect online identifiers with cookies, such as IP address, browser type and version, and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. Once you leave our site, we do not track you. This aggregate information is analyzed and combined with similar aggregate information of other users. We may share aggregate information with selected third parties. Such aggregate information is anonymous and does not identify any individual user, and we do not link this automatically collected data to personally identifiable information.

You will be notified of this information being collected when you visit our website and are required to give your consent. You can remove persistent cookies by following the directions found in your Internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited. We use your website activity to assist us in offering you a personalised experience, assist you with technical support, diagnose problems with our server and to tailor our product and service offerings to you. 

Third Party Website Links

Some of our web pages provide links to third party websites. We have no access to or control over their practices. As The Wellbeing Collective does not control the information policies or practices of these third party websites, you should review their privacy policies to learn more about how they collect and use personal information.

Security Information

The Wellbeing Collective stores all data using industry standard security devices, such as firewalls and encryption protocols, to safeguard against unauthorized access to our data. We have put in place reasonable physical, electronic, and managerial procedures coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of the Secure Socket Layer (SSL) protocol which provides encryption during transmission.

Protection for Children

We do not knowingly collect personal information from anyone under 18 years.

Your Right to Control and Access Your Information

You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:

• Change or correct personal data. You can edit any personal data with us by emailing hello@thewellbeingcollective.com.

• Access and take your data. You can also ask us for a copy of personal data you provided to us by emailing hello@thewellbeingcollective.com and we will get back to you within 30 days.

• Ask us to stop using or limit our use of your personal data in certain circumstances—for example, if we have no lawful basis to keep using your data, or if you think your personal data is inaccurate.

• Object to our use of your personal information for marketing purposes. You can cease receiving marketing messages from us at any time by simply clicking the Unsubscribe link in any email you receive.

• Ask us to delete your data. You have a right to be forgotten and request your personal information on file be deleted by contacting us at hello@thewellbeingcollective.com.

How Long We Will Keep Your Personal Information

We retain personal information that you provide us as long as we consider it potentially useful in contacting you about the product or services you have purchased or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements. We will delete this information from the servers if you so request, as described in “Your Right To Control and Access Your Information” above.

Changes to this Privacy Policy

Our Privacy Policy may change from time to time. If we decide to change our privacy policy, we will post these changes to this privacy statement on www.thewellbeingcollective.com and other places we deem appropriate so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. Your continued use of the site after such changes have been posted indicates your consent and acceptance of such changes.

Effective Date

This Privacy Policy is effective and was last updated on May 25, 2018.